Frequently asked questions
Where are your products manufactured?
All of our products are manufactured in Nairobi, Kenya.
Any imported products are carefully selected by our team and our manufacturing partners to ensure our products are high quality and a fair value.
How do I care for my bag?
Care for each bag can vary and is detailed under each product card.
Are any purchases final sale?
All purchases are final sale as we are unable to accept returns on items.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order.
You will always know the shipping price before you purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible.
Because all pieces are made to order, please allow 7 - 10 days for production.
Once your order has shipped, you will receive an email with further information.
Delivery times vary depending on your location and barring any extenuating circumstances. Standard delivery times are an estimated 4 - 10 working days.